Terms & Conditions
Once we have received your order we will send an electronic invoice to your e-mail address as a confirmation of your purchase. It is important that you enter the correct e-mail address when placing your order. We recommend saving this email in order to facilitate any contact with customer service you may have in the future. The order confirmation (receipt) also serves as guarantee of proof of purchase.
You may pay with all common debit/credit cards via Shopify pay. Slazenger AB does not store any credit card numbers.
Campaign codes should be entered during the checkout process in order to be valid. Attempting to add a campaign code after purchase will not be honored. You cannot enter or receive a promo code reduction after you’ve made your order. Please make sure that you have entered the code correctly and that the correct amount has been reduced.
Orders made in another person’s name without his consent, or otherwise will be reported to the authorities. Slazenger AB holds the right to change prices, correct incorrect prices on all orders as well as final sales. If a price is incorrect, this may compel Slazenger AB to cancel the purchase and refund any amount paid in the best way. This can be performed at any time.
Consumers have the right to return the order within 14 days from receiving the order. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received.
All prices shown on the Slazenger AB’s website, www.donnaypadel.com, are including VAT, in accordance with the applicable legislation.
Please note that in case of an order is shipped to a delivery address outside the EU, you may be subject to import duties and taxes, which are collected when the shipment reaches your delivery address. You will be responsible for payment of such import duties and taxes. It should be noted that Slazenger AB has no control over these charges and, since these charges are different for different countries, Slazenger AB cannot predict their amount. Slazenger AB advises you to contact your local customs office for further information.
Consumers have the right to return the order within 14 days from receiving the order. The right applies only in the case that the product and its original packaging can be returned in the same condition as when received. Return shipping fee is paid by the consumer, cost may vary.
In case you return your product in order to receive a refund, and you do not pay the custom fees in advance. Slazenger AB reserve the right to deduct the custom fees from your money, before completing the refund.
The www.donnaypadel.com website may include user generated content from for example social media applications. Slazenger AB does not claim any ownership in rights in such content (images, photos and videos etc.) and take no legal responsibility for it. In case you for suspect a violation of copyright, or any other right, or otherwise are offended by such content, please contact our customer service at firstname.lastname@example.org.
We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor.